At Import Export Services Ltd., your privacy is important to us. We ask that you read this Privacy notice carefully as it contains important information about what to expect when we collect personal data about you and how we will use your personal data.
Import Export Services Ltd., hereinafter referred to as 'IES' including all its group companies (IES Electrical and IES Semiconductor Parts) is registered as a Data Controller with the UK Information Commissioners Office, registration number Z2650982.
We operate as a data controller when managing personal data that relates to our prospects and suppliers and as a data processor when managing personal data on behalf of our customers. We may process your personal data in order to provide the services as contracted and for other related activities fit to purpose.
This policy applies to information we collect about:
If you have any questions about data protection at IES, please contact us at firstname.lastname@example.org write to us at Data Protection Team, IES, 1 Portview Road, Avonmouth, Bristol, BS11 9LS, UK.
The information we collect about you
When you do business with us, become a customer or supplier, or subscribe to our newsletters, register an interest in any of our services or apply for job vacancies with us we collect some or all of the following personal information from you:
In order to fulfil our contractual commitments, we hold your personal data under the legal basis of Legitimate Interest. The personal data we may hold for our customers may include:
In order to fulfil the recruitment process, we will hold and process your personal data under the legal basis of Legitimate Interest. The personal data we hold for you may include:
How we may collect information?
We may collect your personal information in a variety of ways, including:
We will retain your Personal data for the period necessary to fulfil the purposes outlined in the Privacy Notice unless a longer retention period is required or permitted by law.
Where you are applying for a job, you consent to us holding your data with a view to entering into a contract if your application is successful. If you are unsuccessful we will hold your data for no longer than 6 months.
For customers, we maintain and keep your job files including any relevant communication for another 8 years after the job completion date for auditing purposes.
How we will use the information about you
We gather this information to allow us to:
Access to your information, updating and correcting your information
You have a right to request to view, correct, delete or otherwise modify any of the personal data you have provided to us.
If you have questions regarding the processing of your personal data or if any of the information that you have provided us changes, for example, if you change your email address or name, please let us know the correct details by sending an email to email@example.com or send a letter to our Data Protection Team, 1 Portview Road, Avonmouth, Bristol, BS11 9LS, UK.
The Data Protection team is also available to help with information requests, take suggestions or handle complaints and can be contacted via email at firstname.lastname@example.org or by sending a letter to our Data Protection Team, 1 Portview Road, Avonmouth, Bristol, BS11 9LS, UK.
We want to ensure that your personal information is accurate and up to date. You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.
Who we share your information with
We do not share, sell, trade, transfer or otherwise disseminate your personal data to third parties and will not do so in future, unless required by law or defined in a contract with our customers. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We will only share information with third parties where necessary to conduct the services we provide. We share information with the following categories of firms:
How we protect your information
We have put in place various security measures, both technical and organisational, to protect your personal data from loss, misuse, alternation or destruction. We follow our security procedures and apply suitable technical measures, such as encryption where appropriate, to protect your information. Our security and privacy policies are regularly reviewed.
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about our services, then you can use the unsubscribe link located at the bottom of each email newsletter or contact us to be removed.
We will not contact you for marketing purposes by email, phone or text, unless we have obtained your consent in the appropriate way or we are using Legitimate Interest as the basis for processing. You may change your marketing preferences at any time by contacting us by email: email@example.com or telephone on +44 1179 380 600.
You may withdraw your consent at any time by contacting firstname.lastname@example.org
If you unsubscribe from our newsletter we may retain minimal data to ensure you do not receive future email communications.
The information you provide may be transferred to countries outside the European Economic Area (EEA) that do not have similar protections in place regarding your data and restrictions on its use as set out in this policy. However, we will take steps to ensure adequate protections are in place to ensure the security of your information.
Links to other websites
Data Protection Team
Import Export Services Ltd. (IES)
1 Portview Road
Bristol BS11 9LS
Phone: +44 1178 380 600
Fax: +44 117 938 0900